The majority of barriers operate based on license plate recognition. However, if this is not the case, it will be clearly stated in the booking confirmation you receive. It may be that the barrier has to be opened by the button 'Enter parking' on your reservation. Please take a moment to review your voucher to determine which scenario applies to you.
In the event of a license plate recognition failure, there is typically an alternative option available. This may involve scanning a QR code or entering a digit code upon entry/exit from the parking facility. Such alternatives are also specified on your voucher for your convenience. If you encounter any difficulties, you have two options for assistance: you can either utilize the intercom system at the location or contact us directly via WhatsApp or our emergency number.